Return & Refund Policy
At Kharose Mart, customer satisfaction is very important to us. If you are not fully satisfied with your purchase, we are here to help.
Returns
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Products can be returned within 7 days of delivery
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Items must be unused, unworn, and in original packaging
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A valid proof of purchase is required
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
Some items cannot be returned, including:
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Used or damaged products
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Items returned after the return period
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Products marked as non-returnable
Refunds
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Once we receive and inspect the returned item, we will notify you
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Approved refunds will be processed within 5–7 business days
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Refunds will be issued to the original payment method
Exchanges
If you receive a defective or wrong item, we will replace it with the correct product (subject to availability).
Return Shipping
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Customers are responsible for return shipping costs
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Shipping charges are non-refundable
Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. If the issue continues, contact us.
Contact Us
For any return or refund questions, please contact us:
